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About LaPTechS
LaPTechS is a student-run business that serves as the on-campus computer support help desk for Las Positas College in Livermore, California. Our mission is to provide the highest level of business administrative and technical support to Las Positas College and the community while providing students enrolled in LaPTechS with quality, on-the-job training in a "real-world" learning environment (see the Student Resources page for a list of skills you can learn or improve upon by taking LaPTechS). Students interested in taking LaPTechS should sign up for the Workforce Development course (seminar and lab). The course is listed in the college catalog as Business 91 & 92 for business students and Electronics 1511 & 1512 for technical students.
Below is a list of some of our accomplishments as a business. For a more detailed list of our accomplishments and other important information pertaining to LaPTechS, see our latest Annual Report (currently in progress - link will be up soon).
- Perform hundreds of hours of computer support for Las Positas College and its students, saving the College and its students thousands of dollars
- Maintain contracts with outside school districts by providing excellent computer support and consultation
- Enrolled the first student residing in California to pass all seven models of the ICDL certification, also making Las Positas College the first California community college to offer the world's leading computer literacy certification program
- Finalist for the Bellwether Award for the Community Colleges Futures Assembly for "Superior Model of Work-based Learning"
Services We Provide
Below is a list of some of the business administrative services we help provide to Las Positas College and the community with LaPTechS business students as our staff.
- Create professional PowerPoint presentations
- Create and maintain personal Access databases
- Customer support and other help desk-related services
- Marketing materials (such as brochures and flyers)
Below is a list of some of the technical services we help provide to Las Positas College and the community on an on-going basis with LaPTechS technical students as our staff.
- Level 1 computer support for the entire Las Positas College campus
- Computer support and consultation for outside school districts and businesses
- Maintain and troubleshoot Las Positas College computer labs when needed
- Develop technology-related training resources such as modules and workshops
We also troubleshoot and repair student, faculty, and staff personal computers as a non-profit side-business. If you have a sick personal computer and have a student identification number and/or work at the college, contact us to make an appointment! Appointments are scheduled on a first come, first serve basis. If you wish, you may consult this Self-Support Center that a couple LaPTechS students created as their final project before making an appointment - it contains some useful information and tutorials that may help you resolve maintenance related problems yourself.
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